“Have no fear, support is here!” 🦸♂️🦸♀️
Whether you’re lost, confused, mildly annoyed, or dramatically panicking because something weird just happened — this is your go-to section for getting help, finding answers, and reaching out to the powers that be (aka, the staff).
Here’s what you’ll find inside this glorious Support & Help menu:
📘 FAQ (Frequently Asked Questions)
Your first line of defense before screaming into the void.
We’ve compiled the most common (and sometimes the weirdest) questions players have asked over time — with answers that make sense, and some that might even make you chuckle.
Topics include:
- How do I get VIP?
- Why can’t I teleport here?
- Where did my zeny go?
- Can I marry a poring?
- …and more.
If you’re wondering it, chances are someone already did. Check here first!
🐞 Bugs & Reports
See something strange? Glitch in the matrix? Gravity went on vacation? Report it!
This is the place to report:
- Game-breaking bugs
- NPCs that won’t shut up
- Skills behaving like toddlers
- Exploits (shame on you if you’re using them 👀)
The more details you provide, the better. We’ll fix things faster than a caffeinated programmer on a deadline.
Note: This is NOT the place to report players or bots — for that, check the Report Bot section.
📞 Contact the Staff
The Bat-Signal for RiftRO world.
If it’s something serious, personal, sensitive, or just doesn’t fit anywhere else — here’s where you can talk directly to the staff. Whether it’s a ban appeal, donation issue, lost item, or a heartfelt poem for your favorite GM (aww), we’re here for you.
We might not answer instantly, but we’re always watching…
(Okay that sounded creepy. But you get the point.)
💡 Final Tip:
Before reaching out, breathe, double-check, and maybe read that message one more time before sending it. The staff are human too (or at least really advanced AIs), and we appreciate clear, respectful communication.
Need help? We got you.
Have a problem? We’ll fix it.
Feeling lost? We’re your compass (unless we’re also lost, then we panic together).
See you in the Support section, champ!